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Fujitsu is Japan’s leading information and communication technology (ICT) company with revenues of 4.5 trillion yen (US $40 billion) for FY2016-17.

Approximately 155,000 Fujitsu people support customers in more than 100 countries, collaborating with their customers to shape the future of society.

In this case study we look at how Fujitsu’s European division led the development of an approach to co-innovating with their customers, and made this a core part of Fujitsu’s global service delivery offering.

“Put simply, this shows how our customers absolutely expect us to be innovating with them.”

Joachim Box, Director of Innovation, Fujitsu

Highlights:

 HYPE paid for itself 10 times over right from the first year of the program
 Over £500m in new revenue since the program kicked off in 2013
 The program continues to grow in reputation and scope, with more and more employees being trained on the Activ8 methodology

You can download the full case study above.

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